Refund Policy
**THESRADIUS Refund Policy**
### **Returns & Refunds**
We accept returns within **14 days** of delivery for eligible items.
**Eligible for Refund/Exchange:**
✓ Unused home decor & apparel (with original tags/packaging)
✓ Damaged or defective items (contact us within 48 hours of delivery)
**Final Sale Items (Non-Refundable):**
✗ Bath, body & wellness products (for hygiene reasons)
✗ Books & publishing (all sales final)
✗ Personalized/custom-made items
### **How to Return an Item**
1. Email **returns@thesradius.com** with:
- Order number
- Photos of item(s)
- Reason for return
2. We'll send return instructions within 2 business days
3. Ship items to:
*ARTGAMI LLC Returns
2639 Alicia LN
Melbourne, FL 32935*
### **Refund Processing**
- **Timeline:** 5-10 business days after we receive your return
- **Method:** Original payment (credit/debit may take 1-2 billing cycles)
- **Deductions:** Return shipping costs (unless item was defective)
### **Exchanges**
We currently offer **store credit only** for eligible items.
### **Damaged Items?**
Contact us immediately at **+1 (305) 555-7284** or **info@thesradius.com** with:
- Photos of damaged product
- Photos of packaging
We'll resolve within **3 business days** (replacement or refund).
**Note:** This policy does not affect your statutory rights.
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